Wednesday, August 01, 2007

Scope Management

"Most of the projects fail due to improper scope management" - this is a universal truth. I have experienced this myself as well. ‘Scope Management’ is so easy said than practiced.

Scope management in a nut shell is:

If requirements are not completely defined and described and if there is no effective change control in a project, scope creep may ensue and that may result in the failure of the project completion on time & within the budget. Hence managing the scope is critical.

I learnt from two people about scope management which even my PMP could not teach well. One is my servant maid and the other is my builder (contractor who builds my house).

My servant maid does not stay more than a minute than she initially agreed for. She does not take up any work more than what she initially agreed for. Even to run errands occasionally she would expect a tip. That’s pretty cool. (Quality of the work is out of scope of this conversation).

My builder charges me for even to change the size of a nail. He documents it properly and yeah he gets my signature on it. That’s pretty cool scope management.

There is a lot to learn from the street, eh?

7 comments:

Arasan said...

Scope Management -- got to learn something from them. Nice example.

Seenivasan said...

yea...got a lot to learn from 'em.

Baranidharan said...

Don't say yes when you want to say no. :-)

House maid should train the IT companies.

Sarangan said...

the xamples look good anna...But I have a doubt...

Suppose, if one of your team members tell the same (I suppose you are a project manager) what will you say?

Good Scope management or .... Atleast what I see in CTS is that the person would be released immediately to 'bench' and/or a big 'AAPU' in the following appraisal...

There seems to be some basic problems in the minds of the Indian managers (of Indian Software Service Industry) What do you say?

Seenivasan said...

@ Sarang:

I think only when we have contractual obligation this scope management thing will work fine. What a project manager and a team meber have is not a contractual obligation. This is more like a 'responsibility' and 'work ethics'. we are bound by that. This strict scope management is more for customer - vendor relationship where this contractual obligation exists.

when a PM changes the scope of work of a TM it is not because of his personal drive. That PM would have driven by some scope creep. So, I am not able to exactly fit this example into PM vs TM.

You may want to elaborate more.

About that "aappu" thing. I agree it does exist.

Anonymous said...

Management scope is so wide. Management is important for every business. We can't run business easily without management.
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Manmohan sharma
Digital infosys
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Anonymous said...

Profit is the life blood of every business but management is the heart. without heat blood cannot pump and result should be negative.Principles , discipline, controls , staffing , responsibility , direction all are the social need of business . And mangement is an social activity and full of business elements .
Management is an art and science to do things through others .
____________________
SHIV
Digital

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